Car Care Concierge & Membership Advisor

Spotless Brands LLC; Williamstown (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Spotless Brands LLC seeks a Customer Service Advisor to greet guests, educate on wash and lube options, and drive memberships at entry points. You will highlight features, handle kiosk payments, and support team operations in a fast-paced environment.

The role emphasizes strong communication, a sales mindset, and the ability to multitask while delivering a best-in-class customer experience.

Qualifications

• High School Diploma preferred, not required.
• Prior customer service or sales experience preferred, not required.
• Must be at least 16 years of age.
• Valid driver’s license preferred (may be required).
• Familiarity with POS systems is a plus.

Responsibilities

• Greet customers with enthusiasm at entry points and educate them on services.
• Identify customer needs through questions and active listening.
• Educate on wash, detail, and membership packages and promote value.
• Handle payment transactions at the kiosk and answer inquiries.
• Maintain a clean, safe, and organized work area.
• Collaborate with site team to ensure smooth operations.
• Perform routine cleaning and site duties as assigned.

Skills

Communication skills

Sales mindset

Customer service

Time management

Multitask ability

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Spotless Brands LLC seeks a Customer Service Advisor to greet guests, educate on wash and lube options, and drive memberships at entry points. You will highlight features, handle kiosk payments, and support team operations in a fast-paced environment.

The role emphasizes strong communication, a sales mindset, and the ability to multitask while delivering a best-in-class customer experience.