Guest Experience & Sales Advisor

Spotless Brands LLC; Arvada (CO); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Spotless Brands LLC is seeking a Customer Service Advisor to greet guests at entry points, educate on wash and lube services, and drive membership sales. The role focuses on delivering a best-in-class customer experience in a fast-paced environment.

The position emphasizes strong communication, sales skills, and the ability to assist customers with payments while maintaining a clean, safe work area and collaborating with the site team.

Qualifications

• Excellent communication skills and the ability to listen actively.
• Strong customer service and people skills to build rapport quickly.
• Sales-minded with the ability to highlight value and drive conversions.
• Good organizational and time management skills.
• Ability to multitask in a fast-paced, customer-facing environment.

Responsibilities

• Greet customers enthusiastically at entry points (kiosk, tunnel, etc.).
• Identify needs through open-ended questions and active listening.
• Educate on wash, detail, and lube packages; highlight features and value.
• Promote memberships (Fast Pass, Unlimited) and present promotions.
• Process payments at the kiosk and handle general inquiries.

Skills

Excellent communication

Customer service

Sales mindset

Organizational skills

Multitasking

Education

High school diploma

Tools

Point-of-sale systems

Job description

Spotless Brands LLC is seeking a Customer Service Advisor to greet guests at entry points, educate on wash and lube services, and drive membership sales. The role focuses on delivering a best-in-class customer experience in a fast-paced environment.

The position emphasizes strong communication, sales skills, and the ability to assist customers with payments while maintaining a clean, safe work area and collaborating with the site team.