Car Buying Experience Consultant

Asbury; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock awards

401k with company match

Employee discounts

Job summary

Asbury is seeking an Automotive Sales Advisor to respond to online vehicle inquiries via phone and email, guiding customers through the initial buying process to finalizing a sale. You will schedule test drives, build rapport for referrals, and maintain CRM records with timely follow-ups.

A strong communicative approach and customer-service mindset are essential. The role emphasizes professional attire, team collaboration, and the ability to pass pre-employment screenings.

Qualifications

• Customer-focused selling approach in automotive retail.
• Willingness to learn and adapt to Asbury processes.
• Eligible to work in the United States and pass background checks.

Responsibilities

• Respond to online vehicle inquiries via phone and email.
• Schedule appointments and conduct test drives with customers.
• Build rapport to develop referrals and repeat business.
• Present vehicles and pricing clearly and professionally.
• Maintain CRM records and follow up with leads and customers.

Skills

Customer service

Communication

CRM experience

Self-motivated

Team player

Bi-lingual

Strong computer skills

Phone skills

Valid driver’s license

Tools

CRM database

Job description

Asbury is seeking an Automotive Sales Advisor to respond to online vehicle inquiries via phone and email, guiding customers through the initial buying process to finalizing a sale. You will schedule test drives, build rapport for referrals, and maintain CRM records with timely follow-ups.

A strong communicative approach and customer-service mindset are essential. The role emphasizes professional attire, team collaboration, and the ability to pass pre-employment screenings.