Automotive Sales Consultant: Build Relationships

Asbury Automotive Group; Boise (ID); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Paid training

Stock awards

Job summary

Asbury Automotive Group is seeking an Automotive Sales Advisor to engage customers via phone and email, lead the buying journey, and close sales in a high-energy environment. You will manage inquiries, schedule test drives, and maintain relationships to generate repeat business.

Expect strong customer service focus, good computer and phone skills, and the ability to work with a CRM database. Bilingual skills are a plus in a team-oriented setting.

Qualifications

• Must be at least 18 years old
• Must have a valid Driver's License
• Must pass pre-employment background and drug screenings
• Prior automotive sales, retail, or customer service experience is a plus

Responsibilities

• Respond to online vehicle inquiries by phone and email
• Take dealership customers through initial buying process to final sale
• Build rapport and establish a referral network
• Answer internet leads promptly and provide pricing details
• Schedule and confirm appointments, conduct test drives and vehicle walkthroughs
• Guide customers from start to finish during the buying process
• Maintain professional attire and customer service excellence
• Bilingual abilities are a plus

Skills

Customer service

Communication skills

Computer skills

Phone skills

CRM database

Bi-lingual

Tools

CRM system

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Semi-monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

INDSALESBSE