Cape Cod Guest Marketing Concierge — Commissioned Leads

Capital Vacations; Mashpee (MA); On-site; USD 65,000 - 100,000; Full time

Job summary

Capital Vacations on Cape Cod seeks a guest marketing agent who is outgoing, energetic, and people-focused to connect with guests and owners.

The role concentrates on marketing, lead generation, and relationship-building, with commission-based income potential. You will contribute to guest experiences, support sales, and help convey Cape Cod attractions and Capital Vacations offerings.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills.
• Outgoing, positive, and goal-oriented personality.
• Basic computer skills and familiarity with Microsoft Office.
• Strong attention to detail.
• Ability to work as part of a team.
• Flexible availability, including nights, weekends, and certain holidays.
• Commission role is part of the compensation.

Responsibilities

• Engage guests and owners in friendly, professional conversations.
• Build rapport and create memorable guest experiences.
• Generate qualified leads and opportunities for the Sales team.
• Invite qualified guests and owners to learn more about Capital Vacations.
• Assist with guest check-in and on-site needs.
• Answer inbound and outbound calls as needed.
• Stay knowledgeable about Cape Cod attractions, restaurants, beaches, and activities.
• Complete required documentation accurately.
• Meet or exceed performance goals.
• Follow company policies and protect guest information.

Skills

People person

Energetic

Clear communication

Customer service

Team spirit

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Capital Vacations on Cape Cod seeks a guest marketing agent who is outgoing, energetic, and people-focused to connect with guests and owners.

The role concentrates on marketing, lead generation, and relationship-building, with commission-based income potential. You will contribute to guest experiences, support sales, and help convey Cape Cod attractions and Capital Vacations offerings.