Hybrid Capacity Portfolio Specialist

C.H. Robinson; Scottsdale (AZ); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative to build and sustain carrier relationships, analyze capacity and pricing, and support customer needs. The role emphasizes in-person collaboration with four days in the office and one day remote, fostering teamwork while maintaining autonomy.

The position offers a base salary with opportunities for monthly bonuses based on performance, encouraging proactive engagement with carriers and customers to drive value and results.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred but not mandatory.
• Experience using customer perspective to guide decisions and actions.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Monitor account activity and reactivate inactive or underutilized accounts.
• Leverage automated booking products and carrier tools to improve efficiency and satisfaction.
• Collaborate with internal teams to ensure on-time performance and accurate pricing.

Skills

Lead generation

Cold calling

Carrier relations

Customer service

Negotiation

Communication

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Carrier website

Mobile apps

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative to build and sustain carrier relationships, analyze capacity and pricing, and support customer needs. The role emphasizes in-person collaboration with four days in the office and one day remote, fostering teamwork while maintaining autonomy.

The position offers a base salary with opportunities for monthly bonuses based on performance, encouraging proactive engagement with carriers and customers to drive value and results.