Capacity Planning Supervisor

Insight Global; Houston (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Insight Global in Houston, TX is seeking a Capacity Planning Supervisor to lead the ground transportation capacity planning team. You will oversee Capacity Planning Specialists responsible for securing carrier coverage, managing dispatch and appointments, and ensuring every shipment is covered ahead of its pickup window.

This leadership role requires strong freight brokerage knowledge, commercial judgment, and the ability to develop a high-performing team while maintaining reliable service and

Qualifications

• 5-7+ years in carrier procurement or transportation ops in 3PL/freight brokerage
• 1-3+ years leading a capacity planning/dispatch team
• Source capacity, negotiate rates, balance service with margin
• Knowledge of U.S. domestic ground transport; FTL/LTL, charges
• Proven ability to manage high-volume ops and coach peers

Responsibilities

• Oversee Capacity Planning Specialists securing carrier coverage and dispatch
• Monitor open shipments and rebalance workloads during spikes
• Guide rate negotiations, service requirements, and escalations
• Coach team on performance, execution and issue resolution
• Ensure final cost accuracy and margin discipline

Skills

Carrier procurement

Leadership

Negotiation

Freight operations

High-volume operations

Education

Bachelor’s/Associate degree in Logistics or related

Tools

Descartes Aljex

Power BI

MacroPoint

Tive

Job description

An employer in the Houston, TX area is seeking a Capacity Planning Supervisor to lead their ground transportation capacity planning team. On a daily basis, this person will oversee Capacity Planning Specialists responsible for securing qualified carrier coverage, managing dispatch and appointments, and ensuring every assigned shipment is covered ahead of its pickup window. They will monitor the open shipments board, rebalance workloads during volume spikes, provide guidance on difficult-to-cover freight, and make decisions around carrier rates, service requirements, and escalations. This individual will also oversee carrier performance, final cost accuracy, and margin discipline while coaching the team on carrier negotiations, operational execution, and proactive issue resolution. This is a fast-paced, high-volume leadership role that requires strong knowledge of freight brokerage operations, excellent commercial judgment, and the ability to develop a team while maintaining reliable service and carrier capacity.

REQUIRED SKILLS AND EXPERIENCE

• 5-7+ years of experience in carrier procurement, carrier sales, truckload brokerage, dispatch, capacity planning, or transportation operations within a 3PL or freight brokerage environment
• 1-3+ years of experience leading, supervising, or directly coaching a team responsible for carrier capacity, brokerage, or transportation operations
• Strong experience sourcing carrier capacity, negotiating rates, managing difficult-to-cover freight, and balancing service requirements with buy-rate and margin expectations
• Working knowledge of U.S. domestic ground transportation, including FTL/LTL freight, equipment types, transit times, carrier qualification/compliance, and common accessorial charges
• Demonstrated ability to manage a high-volume operation, monitor carrier performance, resolve escalated service or rate issues, and coach team members on performance and operational execution

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience with Descartes Aljex or similar TMS platforms, along with freight visibility and dock scheduling tools such as MacroPoint, Tive, or Open Dock
• Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field, and/or experience using Power BI or similar reporting tools