Capacity Planning Specialist

Insight Global; Houston (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Job summary

Houston-based employer is seeking a Capacity Planning Supervisor to lead the ground transportation capacity planning team. You will oversee Capacity Planning Specialists responsible for securing qualified carrier coverage, managing dispatch and appointments, and ensuring every shipment is covered ahead of its pickup window.

You will monitor the open shipments board, rebalance workloads during volume spikes, coach the team on carrier negotiations, and drive performance, cost accuracy, and margin

Qualifications

• 5-7+ years in carrier procurement, carrier sales, brokerage, or dispatch within a 3PL.
• 1-3+ years leading a team responsible for capacity planning or transportation operations.
• Strong track record balancing service, rates, and margins.
• Knowledge of US ground transportation, including FTL/LTL and carrier compliance.
• Experience managing high-volume operations and coaching staff.

Responsibilities

• Lead capacity planning team to secure carrier coverage and manage dispatch.
• Monitor open shipments board and rebalance workloads during volume spikes.
• Provide guidance on difficult-to-cover freight and negotiate rates.
• Oversee carrier performance, cost accuracy, and margin discipline.
• Develop the team to ensure reliable service and capacity.

Skills

Carrier procurement

Team leadership

Freight brokerage operations

Negotiation

US ground transportation knowledge

Rate management

Education

Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or related field

Tools

Descartes Aljex

MacroPoint

Tive

Open Dock

Power BI

Job description

An employer in the Houston, TX area is seeking a Capacity Planning Supervisor to lead their ground transportation capacity planning team. On a daily basis, this person will oversee Capacity Planning Specialists responsible for securing qualified carrier coverage, managing dispatch and appointments, and ensuring every assigned shipment is covered ahead of its pickup window. They will monitor the open shipments board, rebalance workloads during volume spikes, provide guidance on difficult-to-cover freight, and make decisions around carrier rates, service requirements, and escalations. This individual will also oversee carrier performance, final cost accuracy, and margin discipline while coaching the team on carrier negotiations, operational execution, and proactive issue resolution. This is a fast-paced, high-volume leadership role that requires strong knowledge of freight brokerage operations, excellent commercial judgment, and the ability to develop a team while maintaining reliable service and carrier capacity.

Required Skills & Experience

• 5-7+ years of experience in carrier procurement, carrier sales, truckload brokerage, dispatch, capacity planning, or transportation operations within a 3PL or freight brokerage environment
• 1-3+ years of experience leading, supervising, or directly coaching a team responsible for carrier capacity, brokerage, or transportation operations
• Strong experience sourcing carrier capacity, negotiating rates, managing difficult-to-cover freight, and balancing service requirements with buy-rate and margin expectations
• Working knowledge of U.S. domestic ground transportation, including FTL/LTL freight, equipment types, transit times, carrier qualification/compliance, and common accessorial charges
• Demonstrated ability to manage a high-volume operation, monitor carrier performance, resolve escalated service or rate issues, and coach team members on performance and operational execution

Nice to Have Skills & Experience

• Experience with Descartes Aljex or similar TMS platforms, along with freight visibility and dock scheduling tools such as MacroPoint, Tive, or Open Dock
• Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
• experience using Power BI or similar reporting tools

Pay Ranges from $80,000/yr-$90,000/yr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings, paid leave as provided by applicable law.