Client Banking Advisor – Relationships & Solutions

Bank of America; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to assist clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, identify client needs, and connect them to suitable financial solutions.

The role requires a strong work ethic, ability to work with diverse clients, and flexibility to cover weekend hours as needed. English and Spanish bilingual能力 is valued in this position.

Qualifications

• Strong work ethic with a results mindset and client-first approach.
• Able to explain basic banking products and services to clients.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Engage lobby clients and educate on self-service options (ATM, mobile/online banking).
• Process cash transactions accurately and efficiently.
• Develop trusted client relationships to meet financial needs.
• Coordinate with specialists in small business, lending, and investments as needed.
• Manage center traffic, appointments, and outbound calls to enhance the client experience.
• Comply with laws and internal guidelines in daily activities.

Skills

Client focus

Relationship building

Communication

Time management

Problem solving

Adaptability

Sales orientation

Bilingual Spanish

Education

High School Diploma

Bachelor's degree or relevant Associate’s degree

Job description

Bank of America is seeking a customer-focused associate to assist clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, identify client needs, and connect them to suitable financial solutions.

The role requires a strong work ethic, ability to work with diverse clients, and flexibility to cover weekend hours as needed. English and Spanish bilingual能力 is valued in this position.