Cannabis Wellness Specialist - Customer Education

Green Thumb Industries (GTI); Tallahassee (FL); Presencial; USD 32 000 - 45 000; Tempo integral

Resumo da oferta

Green Thumb Industries seeks a friendly, knowledgeable Personal Care Specialist to assist customers in our dispensary. You will educate patients, recommend regimens, process orders at the POS, and help maintain compliance with state cannabis rules.

Requirements include at least 1 year of customer service, eligibility to work at 21+, and the ability to work varying shifts; training is provided on GTI products and safety policies.

Qualificações

• Minimum 1 year of customer service experience; preference for specialty or retail roles.
• Able to work a schedule including mornings, days, nights, and weekends.
• Must be 21 years or older and pass background checks.
• Possess valid driver’s license or state ID.
• Must comply with all cannabis regulations and GTI policies.
• Prior cannabis experience not required.

Responsabilidades

• Interact with patients/customers in a retail environment.
• Educate on products, methods of consumption, and safety.
• Recommend regimens and stay up to date on product knowledge.
• Assist in ensuring store operations run smoothly and compliantly.
• Maintain stock, POS operations, and proper documentation.
• Uphold security and safety procedures.
• Support management and daily tasks.

Conhecimentos

Customer service

POS systems

Communication skills

Reliability

Learning mindset

HIPAA compliance

Ferramentas

POS software

Descrição da oferta de emprego

Green Thumb Industries seeks a friendly, knowledgeable Personal Care Specialist to assist customers in our dispensary. You will educate patients, recommend regimens, process orders at the POS, and help maintain compliance with state cannabis rules.

Requirements include at least 1 year of customer service, eligibility to work at 21+, and the ability to work varying shifts; training is provided on GTI products and safety policies.