Cannabis Wellness Specialist

Green Thumb; Kentucky; On-site; USD 17,000 - 25,000; Full time

Job summary

Green Thumb is seeking a Personal Care Specialist for our Kentucky dispensary to greet customers, explain products, and guide selection for safe consumption. You’ll educate shoppers about cannabis products, methods, and safety in a friendly, retail setting.

Ideal candidates have 1+ year customer service experience, the ability to work varied shifts, and a responsible, compliant approach to store operations. The role emphasizes teamwork, accuracy, and high standards of service.

Qualifications

• At least one year of customer service experience, preferably in retail.
• Must be 21 years or older.
• Must pass all required background checks including cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must comply with cannabis laws and company procedures.
• Prior cannabis experience not required.

Responsibilities

• Assist customers in a customer-facing retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend a suitable cannabis regimen based on needs.
• Ensure inventory accuracy and store readiness.
• Support management to ensure compliant operations.

Skills

Customer service

Cannabis knowledge

Communication

HIPAA compliance

Attention to detail

Team collaboration

Tools

POS systems

Inventory management

Microsoft Office

Job description

Green Thumb is seeking a Personal Care Specialist for our Kentucky dispensary to greet customers, explain products, and guide selection for safe consumption. You’ll educate shoppers about cannabis products, methods, and safety in a friendly, retail setting.

Ideal candidates have 1+ year customer service experience, the ability to work varied shifts, and a responsible, compliant approach to store operations. The role emphasizes teamwork, accuracy, and high standards of service.