Cannabis Wellness Concierge

Green Thumb Industries; Allentown (Lehigh County); On-site; USD 22,041 - 30,307; Full time

Job summary

Green Thumb Industries seeks a Personal Care Specialist to engage with customers in our dispensary, guiding product choices and safe consumption methods. You will educate patients and customers, maintain product knowledge, and support store operations to ensure a positive shopping experience.

The role emphasizes friendly, professional service, adaptability to shifts, and strict adherence to cannabis regulations.

Qualifications

• Minimum of 1 year in customer-facing retail or service roles.
• Ability to work varying shifts including mornings, days, nights, weekends.
• Reliable attendance and responsible work ethic.
• 21+ years old and able to pass background checks.
• Compliance with cannabis industry regulations.

Responsibilities

• Engage with and assist patients and customers in a customer-facing environment.
• Educate customers on products, consumption methods and safety as part of interactions.
• Recommend safe and effective regimens based on customer needs and product knowledge.
• Maintain a positive, customer-oriented store atmosphere and assist management as needed.
• Verify deliveries for accuracy and support smooth store operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Listening

Professionalism

Discretion

Tools

POS systems

Job description

Green Thumb Industries seeks a Personal Care Specialist to engage with customers in our dispensary, guiding product choices and safe consumption methods. You will educate patients and customers, maintain product knowledge, and support store operations to ensure a positive shopping experience.

The role emphasizes friendly, professional service, adaptability to shifts, and strict adherence to cannabis regulations.