Cannabis Wellness Education Specialist

Verano; Jacksonville (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Verano in Jacksonville, FL is hiring a Cannabis Advisor to deliver exceptional customer service, provide educational consulting on cannabis products, and support patient record management when required.

You will greet customers, explain product types and usage as wellness products, maintain a clean workspace, follow compliance, and assist with POS transactions and inventory control. 21+ and 1–2 years retail/hospitality experience preferred; training available.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Skills

Customer service

Cannabis knowledge

Retail experience

Education

High School Diploma or equivalent

Tools

POS system

Job description

Verano in Jacksonville, FL is hiring a Cannabis Advisor to deliver exceptional customer service, provide educational consulting on cannabis products, and support patient record management when required.

You will greet customers, explain product types and usage as wellness products, maintain a clean workspace, follow compliance, and assist with POS transactions and inventory control. 21+ and 1–2 years retail/hospitality experience preferred; training available.