Cannabis Wellness Advisor

Verano; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in our Saint Augustine store. You will guide customers and patients, explain cannabis products, and support store operations while complying with local regulations.

Ideal candidates have 1-2 years in retail or hospitality, a 21+ age, and a willingness to learn about cannabinoids and product usage. You will work in a fast-paced environment with a focus on accuracy and safety.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis use as a wellness product; do not provide medical advice.
• Build rapport with regular customers to promote repeat business.
• Collaborate in a fast-paced retail setting; support team as needed.
• Provide information on product types, methods, and efficacy of cannabis products.
• Pursue ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitized workstation/storefront.
• Ensure accuracy of online orders before pick-up.
• Apply local/state compliance regulations as required by law.
• Stock, merchandise, and replenish displays of inventory.
• Complete POS transactions and ensure METRC/BioTrack updates inventory.
• Take on other duties as assigned.

Skills

Customer service

Retail experience

Attention to detail

Education

High School Diploma

Job description

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in our Saint Augustine store. You will guide customers and patients, explain cannabis products, and support store operations while complying with local regulations.

Ideal candidates have 1-2 years in retail or hospitality, a 21+ age, and a willingness to learn about cannabinoids and product usage. You will work in a fast-paced environment with a focus on accuracy and safety.