Cannabis Wellness Advisor | Expert Customer Experience

themintdispensary; Jacksonville (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

Mint Cannabis in Jacksonville, FL is seeking a Wellness Advisor to deliver an exceptional guest experience through personalized cannabis recommendations, product education, and outstanding customer service. This role supports daily dispensary operations by assisting guests, processing transactions at the POS, and ensuring compliance with Florida cannabis regulations in a fast-paced retail setting.

The position requires 6+ months in the cannabis industry, cash handling and customer service

Qualifications

• 6+ months in the cannabis industry.
• Cash handling experience.
• Customer service experience.
• Product knowledge (preferred but not required).
• Must be 21+.

Responsibilities

• Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
• Product Education: Explain the differences between cannabis types and how to use them safely.
• Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
• Sales & Cashier Duties: Process transactions using a POS system and handle cash accurately.
• Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.

Skills

Cash handling

Customer service

Cannabis industry experience

Product knowledge

21+

Job description

Mint Cannabis in Jacksonville, FL is seeking a Wellness Advisor to deliver an exceptional guest experience through personalized cannabis recommendations, product education, and outstanding customer service. This role supports daily dispensary operations by assisting guests, processing transactions at the POS, and ensuring compliance with Florida cannabis regulations in a fast-paced retail setting.

The position requires 6+ months in the cannabis industry, cash handling and customer service