Cannabis Wellness Advisor

Verano Holdings; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Verano Holdings in Miami, FL is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers on cannabis products, and assist with daily store operations. The role includes ensuring compliant handling of products and supporting a fast-paced retail environment.

You will engage with customers, learn cannabinoids and product applications, and work with inventory and POS systems. A 21+ requirement and background check are essential; the role pays $15/hour plus tips weekly.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with background checks and state badging.
• Desire to learn about cannabinoids, terpenes and product application/components.
• Familiarity with office equipment and basic software (Word, Excel, email).

Responsibilities

• Greet customers and provide exceptional service.
• Educate customers on cannabis products and usage as wellness products (not medical advice).
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized workstation and storefront.
• Assist with inventory, merchandising and display replenishment.
• Process transactions at the POS and ensure accurate system updates (METRC, BioTrack).
• Support managers and other Cannabis Advisors as needed.
• Ensure compliance with local and state regulations.

Skills

Customer service

Retail experience

Cannabinoids knowledge

Communication skills

Tech literacy

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Email/Office software

Job description

Verano Holdings in Miami, FL is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers on cannabis products, and assist with daily store operations. The role includes ensuring compliant handling of products and supporting a fast-paced retail environment.

You will engage with customers, learn cannabinoids and product applications, and work with inventory and POS systems. A 21+ requirement and background check are essential; the role pays $15/hour plus tips weekly.