Cannabis Wellness Concierge — Customer Care & Education

Green Thumb Industries; Niles (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading cannabis company in Niles, Illinois, is seeking a Personal Care Specialist to engage with patients and customers in a retail environment. Responsibilities include educating customers on products, ensuring compliance with regulations, and maintaining a positive shopping atmosphere. Candidates must have at least one year of customer service experience and be flexible with shifts. The role emphasizes a friendly demeanor and the desire to learn about cannabis therapies.

Qualifications

• At least one year of customer service experience.
• Must be 21 years or older and pass background checks.
• Reliable attendance and ability to work varied shifts.

Responsibilities

• Engage with and assist patients/customers in a retail environment.
• Educate on products and methods of consumption.
• Ensure compliance with cannabis regulations.

Skills

Excellent customer service skills

Desire to learn about cannabis

Effective verbal and written communication

Experience with POS systems

Understanding of applicable cannabis laws

Job description

A leading cannabis company in Niles, Illinois, is seeking a Personal Care Specialist to engage with patients and customers in a retail environment. Responsibilities include educating customers on products, ensuring compliance with regulations, and maintaining a positive shopping atmosphere. Candidates must have at least one year of customer service experience and be flexible with shifts. The role emphasizes a friendly demeanor and the desire to learn about cannabis therapies.