Cannabis Dispensary Wellness Concierge

Green Thumb; Canton (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb in Canton, IL is seeking a Personal Care Specialist to engage with customers in a friendly retail setting and help them select cannabis products and consumption methods. You will educate customers, maintain product knowledge, and support store operations to ensure smooth daily activities.

The role prioritizes excellent customer service, compliance with cannabis regulations, and the ability to work flexible shifts, including evenings and weekends.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (varying shifts, including mornings, days, nights, and weekends).
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing retail environment.
• Educate patients/customers on products, methods of consumption, and safety as part of patient interaction.
• Recommend safe and effective regimens based on product knowledge for each patient/customer.
• Promote a positive, customer-oriented store environment.
• Assist in verifying order deliveries for accuracy.

Skills

Customer service

Retail experience

Cannabis knowledge

POS systems

Reliable attendance

21+ years old

Background checks

Job description

Green Thumb in Canton, IL is seeking a Personal Care Specialist to engage with customers in a friendly retail setting and help them select cannabis products and consumption methods. You will educate customers, maintain product knowledge, and support store operations to ensure smooth daily activities.

The role prioritizes excellent customer service, compliance with cannabis regulations, and the ability to work flexible shifts, including evenings and weekends.