Cannabis Wellness Concierge

New Cannabis Ventures; Naperville, Northern (IL, KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Green Thumb Industries in Naperville, IL is seeking a friendly Personal Care Specialist to assist patients and customers in a retail cannabis setting. You will guide product selection, provide education on consumption methods, and ensure safety and compliance in daily interactions.

The role requires at least 1 year of customer service, flexibility for varied shifts, and the ability to move and stock products.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work varied shifts including weekends.
• Must be 21+ and pass background checks.
• License/ID requirement and compliance with cannabis industry regulations.

Responsibilities

• Engage with patients and customers in a face-to-face retail setting.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens based on individual needs and knowledge.
• Maintain a positive, compliant store environment.
• Assist with deliveries, inventory counts, and daily operations.
• Follow security and safety procedures.

Skills

Customer service

POS systems

Communication

Cannabis product knowledge

Tools

POS systems

Job description

Green Thumb Industries in Naperville, IL is seeking a friendly Personal Care Specialist to assist patients and customers in a retail cannabis setting. You will guide product selection, provide education on consumption methods, and ensure safety and compliance in daily interactions.

The role requires at least 1 year of customer service, flexibility for varied shifts, and the ability to move and stock products.