Cannabis Wellness Concierge

Green Thumb; Naperville (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Green Thumb in Naperville seeks an upbeat Personal Care Specialist to engage customers, educate on cannabis products, and help select the right regimen. You will contribute to a friendly, compliant retail environment and handle daily duties from in-store customer service to POS transactions.

The role emphasizes strong communication, reliability, and up-to-date product knowledge, with opportunities to assist patients and customers across shifts in a fast-paced dispensary.

Qualifications

• At least one year of customer service experience; cannabis retail preferred.
• Schedule flexibility including mornings, days, nights and weekends.
• Must pass background checks and be 21+ years old.
• Must have a valid driver’s license or state ID and comply with cannabis regulations.

Responsibilities

• Engage with customers in a retail dispensary environment and assist with products.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens based on individual needs and maintain product knowledge.
• Keep the sales floor stocked and store appearance compliant with regulations.
• Verify order deliveries and support store operations with management.
• Follow security and safety procedures and maintain patient information as required.

Skills

Customer service

Attendance reliability

21+ age requirement

Communication skills

POS systems

Cannabis product knowledge

Team collaboration

Tools

POS systems

Job description

Green Thumb in Naperville seeks an upbeat Personal Care Specialist to engage customers, educate on cannabis products, and help select the right regimen. You will contribute to a friendly, compliant retail environment and handle daily duties from in-store customer service to POS transactions.

The role emphasizes strong communication, reliability, and up-to-date product knowledge, with opportunities to assist patients and customers across shifts in a fast-paced dispensary.