Cannabis Wellness Concierge: Customer Care and Education

Renew Cannabis Co.; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 28,000; Full time

Job summary

GTI in Mechanicsburg, PA seeks a friendly Personal Care Specialist to greet and assist customers in a fast-paced cannabis dispensary, guiding them to the right products and methods of consumption. You will educate customers, handle POS transactions, and uphold a service-oriented atmosphere.

You collaborate with the team to ensure compliance with local regulations, maintain product knowledge, and deliver a safe, positive shopping experience for every guest.

Qualifications

• At least one year of customer service experience; preference for retail exposure.
• Must be 21 years or older and pass background checks for cannabis employment.
• Reliable attendance and ability to work varied shifts including weekends.

Responsibilities

• Engage with customers in a retail cannabis environment from entry to checkout.
• Educate on products, methods of consumption, and safety as part of interaction.
• Recommend regimens based on customer needs and maintain product knowledge.
• Support store operations, verify deliveries, and ensure compliance with regulations.
• Maintain stock levels, safety, cleanliness, and proper documentation.

Skills

Customer service

Cannabis knowledge

POS systems

HIPAA compliance

Effective communication

Tools

POS system

Job description

GTI in Mechanicsburg, PA seeks a friendly Personal Care Specialist to greet and assist customers in a fast-paced cannabis dispensary, guiding them to the right products and methods of consumption. You will educate customers, handle POS transactions, and uphold a service-oriented atmosphere.

You collaborate with the team to ensure compliance with local regulations, maintain product knowledge, and deliver a safe, positive shopping experience for every guest.