Cannabis Wellness Concierge

Green Thumb Industries; Meadville (Crawford County); On-site; USD 28,000 - 36,000; Full time

Job summary

Green Thumb Industries in Meadville seeks a friendly Personal Care Specialist to assist customers from entry to checkout. You will connect patients with the right product and method of consumption, leveraging product knowledge and a customer-first approach to ensure a compliant, educational experience.

The role emphasizes learning about GTI products, maintaining a positive store environment, and collaborating with the management team to deliver excellent retail service in a cannabis dispensary

Qualifications

• At least 1 year of customer service; retail experience preferred.
• Able to work varied shifts including mornings, days, nights and weekends.
• Reliable attendance and punctuality.
• Must be 21+ and pass background checks for cannabis employment.
• Valid driver’s license or state ID and compliance with regulations.

Responsibilities

• Engage customers in a face-to-face, retail setting and educate on products and methods.
• Recommend safe, effective regimens based on customer needs and knowledge of GTI products.
• Maintain accurate inventory, assist with deliveries, and support store operations.
• Ensure compliance with local/state cannabis laws and safety procedures.
• Operate POS system and process orders accurately.
• Keep the sales floor stocked and presentable.

Skills

Customer service

POS experience

Cannabis product knowledge

Communication skills

Professional conduct

HIPAA/compliance awareness

Tools

POS systems

Job description

Green Thumb Industries in Meadville seeks a friendly Personal Care Specialist to assist customers from entry to checkout. You will connect patients with the right product and method of consumption, leveraging product knowledge and a customer-first approach to ensure a compliant, educational experience.

The role emphasizes learning about GTI products, maintaining a positive store environment, and collaborating with the management team to deliver excellent retail service in a cannabis dispensary