Cannabis Wellness Concierge

Green Thumb Industries; Mechanicsburg (Cumberland County); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage with customers in a cannabis dispensary retail setting. You will connect patients and customers with the right GTI products and consumption methods, while educating on safety and usage.

The role emphasizes product knowledge, accurate order handling, and maintaining a welcoming, compliant store environment. Previous cannabis experience is not required, but interest and reliability are essential.

Formación

• Minimum 1 year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Must be able to work varied shifts including mornings, days, nights and weekends to meet business needs.
• Must be 21 years or older and pass all required background checks including state cannabis employment requirements.

Responsabilidades

• Engage with and assist patients/customers in a retail cannabis environment.
• Educate on products, methods of consumption, and safety as part of patient interaction.
• Recommend safe, effective regimens based on knowledge of GTI products and customer needs; maintain up-to-date product knowledge.

Conocimientos

Customer service

POS experience

Cannabis product knowledge

Communication

HIPAA awareness

Reliability

Herramientas

POS systems

Descripción del empleo

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage with customers in a cannabis dispensary retail setting. You will connect patients and customers with the right GTI products and consumption methods, while educating on safety and usage.

The role emphasizes product knowledge, accurate order handling, and maintaining a welcoming, compliant store environment. Previous cannabis experience is not required, but interest and reliability are essential.