Cannabis Wellness Concierge

Green Thumb Industries (GTI); Maryland; On-site; USD 18,000 - 26,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking RISE Personal Care Specialists in Maryland to engage with patients and customers in a welcoming, barista-like manner. You will connect customers with the right GTI products and guide their consumption methods with safety in mind.

You will educate on products, assist with orders, and help keep the dispensary compliant and well-run in a fast-paced retail environment.

Qualifications

• Customer service experience in a retail or health-related setting.

Responsibilities

• Engage with patients/customers in a customer-facing dispensary environment.
• 1
• Educate on products, methods of consumption, and safety as part of patient interaction.
• 2
• Recommend safe, effective regimens based on knowledge of GTI products and cannabis therapies.
• 1
• Support store operations to ensure compliance with applicable rules and regulations.
• 1
• Assist in verifying order deliveries for accuracy and completeness.
• 1
• Maintain proper inventory, hygiene, and presentation standards on the sales floor.
• 1
• Follow security measures and safety procedures.
• 1

Skills

Customer service

Cannabis knowledge

POS systems

Communication

HIPAA compliance

Professionalism

Regulatory compliance

Attention to detail

Tools

POS software

Job description

Green Thumb Industries (GTI) is seeking RISE Personal Care Specialists in Maryland to engage with patients and customers in a welcoming, barista-like manner. You will connect customers with the right GTI products and guide their consumption methods with safety in mind.

You will educate on products, assist with orders, and help keep the dispensary compliant and well-run in a fast-paced retail environment.