Cannabis Wellness & Education Specialist

Green Thumb Industries; Orange (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Green Thumb Industries is seeking a Rise Personal Care Specialist to engage with customers in a dispensary setting. You will educate patients and customers on GTI products and safe methods of consumption, and tailor recommendations to individual needs.

The role emphasizes strong interpersonal skills, product knowledge, and the ability to work across front- and back-of-house tasks to maintain a compliant, well-stocked store environment.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Must be 21 years or older
• Must pass all required background checks including state cannabis employment requirements
• Possess valid driver's license or state ID

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Educate on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required
• Follow security measures and safety compliance procedures
• Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru; Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts; Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary; Other duties as assigned

Skills

Customer service

POS experience

Communication skills

Cannabis product knowledge

Scheduling flexibility

Compliance knowledge

Teamwork

Job description

Green Thumb Industries is seeking a Rise Personal Care Specialist to engage with customers in a dispensary setting. You will educate patients and customers on GTI products and safe methods of consumption, and tailor recommendations to individual needs.

The role emphasizes strong interpersonal skills, product knowledge, and the ability to work across front- and back-of-house tasks to maintain a compliant, well-stocked store environment.