Cannabis Wellness Advisor - Flexible Shifts

Renew Cannabis Co.; Palm Bay (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid time off

Employee discounts

Job summary

Cresco Labs is hiring a Wellness Advisor to guide customers through cannabis products, ensuring a compliant and high-quality shopping experience at Sunnyside dispensaries. The role emphasizes customer service, product knowledge, and adherence to state regulations.

The Wellness Advisor will manage the customer lifecycle from check-in to checkout, supporting inventory and store operations while delivering a consultative, personalized experience in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Responsibilities

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
• Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
• Apply effective selling and cross-selling techniques to build baskets.
• Verify proper documentation and ID for customers.
• Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.

Skills

Excellent customer service

Flexible shifts

Product knowledge learning

Ability to lift 50 lbs

Education

High School Diploma or equivalent

Job description

Cresco Labs is hiring a Wellness Advisor to guide customers through cannabis products, ensuring a compliant and high-quality shopping experience at Sunnyside dispensaries. The role emphasizes customer service, product knowledge, and adherence to state regulations.

The Wellness Advisor will manage the customer lifecycle from check-in to checkout, supporting inventory and store operations while delivering a consultative, personalized experience in a fast-paced retail environment.