Cannabis Wellness Advisor

Green Thumb Industries; Pasadena (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Green Thumb Industries is hiring a RISE Personal Care Specialist to engage customers in our Pasadena dispensary, helping them find the right cannabis products and consumption methods with friendly, informed service.

You will educate customers, maintain product knowledge, assist in store operations, and ensure compliance with all regulations while delivering an exceptional retail experience in a fast-paced, patient-centered environment.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work varied shifts including evenings and weekends.
• Must be 21+ and pass background checks.

Responsibilities

• Engage with and assist patients/customers in a customer-facing environment.
• Educate on products, methods of consumption, and safety.
• Recommend regimen and stay up to date on product knowledge.
• Promote a positive, customer-oriented store environment.
• Verify order deliveries for accuracy.
• Support store operations to run smoothly and in compliance.
• Ensure local and state cannabis regulations are enforced.
• Keep the sales floor stocked and the store well-presented.
• Maintain hard copy files as required.
• Follow security and safety procedures.
• Perform duties at assigned workstations (Front of House, Back of House, Maintenance).

Skills

Customer service

Product knowledge

Communication

POS systems

Team player

Tools

POS systems

Job description

Green Thumb Industries is hiring a RISE Personal Care Specialist to engage customers in our Pasadena dispensary, helping them find the right cannabis products and consumption methods with friendly, informed service.

You will educate customers, maintain product knowledge, assist in store operations, and ensure compliance with all regulations while delivering an exceptional retail experience in a fast-paced, patient-centered environment.