Cannabis Wellness Concierge

Green Thumb Industries; New Hope (MN); On-site; USD 23,000 - 25,000; Full time

Job summary

Green Thumb Industries is seeking RISE Personal Care Specialists to engage one-on-one with patients and customers in our Minnesota dispensary. The role mirrors friendly, service-oriented retail, similar to a barista, guiding visitors to products and consumption methods for their needs.

You’ll educate customers on product lines, ensure safety and compliance with cannabis regulations, assist with store operations, and help maintain stock and curbside/ordering processes.

Qualifications

• At least 1 year of customer service experience, preference for candidates with retail experience.
• Must be 21 years or older and able to pass background checks including cannabis employment requirements.
• Must be able to work varying shifts including mornings, days, nights, and weekends.
• Valid driver’s license or state ID.
• Must comply with all legal/regulatory requirements for working in cannabis.

Responsibilities

• Assist patients/customers in a retail cannabis setting.
• Educate on products, methods of consumption, and safety.
• Recommend safe regimens based on needs and stay updated on product knowledge.
• Support store operations, ensure compliance, and maintain curbside/ordering processes.
• Verify order deliveries for accuracy.
• Keep sales floor stocked and store appearance compliant.
• Follow security and safety procedures.

Skills

Customer service

Cannabis knowledge

Communication

POS systems

Professionalism

HIPAA compliance

Tools

POS system

Job description

Green Thumb Industries is seeking RISE Personal Care Specialists to engage one-on-one with patients and customers in our Minnesota dispensary. The role mirrors friendly, service-oriented retail, similar to a barista, guiding visitors to products and consumption methods for their needs.

You’ll educate customers on product lines, ensure safety and compliance with cannabis regulations, assist with store operations, and help maintain stock and curbside/ordering processes.