Cannabis Wellness Concierge

New Cannabis Ventures; Sun City Center (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Green Thumb Industries seeks a Personal Care Specialist to engage customers in-store, educate on cannabis products and safe usage, and recommend regimens tailored to individual needs. You will support daily operations, ensure compliance, and maintain a welcoming retail environment.

The role requires strong customer service, reliability, and ability to handle varied shifts, with a focus on safe handling and product knowledge in a cannabis retail setting.

Qualifications

• At least one year of customer service experience; specialty retail experience preferred.
• Must be 21+ and pass background checks for cannabis employment.
• Reliable attendance and ability to work varied shifts including weekends.

Responsibilities

• Engage with patients/customers in a retail environment from entry to checkout.
• Educate customers on products, consumption methods, and safety.
• Recommend safe, effective regimens based on customer needs.
• Maintain a positive, customer‑oriented store environment.
• Verify deliveries and support store operations and compliance.
• Uphold local/state cannabis regulations and inventory control.
• Maintain cleanliness and security procedures throughout the dispensary.

Skills

Customer service

Flexibility in shifts

Attention to detail

Communication (verbal and written)

POS systems

Professionalism and integrity

HIPAA compliance

Tools

POS systems

Job description

Green Thumb Industries seeks a Personal Care Specialist to engage customers in-store, educate on cannabis products and safe usage, and recommend regimens tailored to individual needs. You will support daily operations, ensure compliance, and maintain a welcoming retail environment.

The role requires strong customer service, reliability, and ability to handle varied shifts, with a focus on safe handling and product knowledge in a cannabis retail setting.