Cannabis Wellness Advisor

Verano Holdings; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service and personalized consultations in a retail environment. You will guide customers and patients through product options, focusing on education and responsible cannabis use, while maintaining accurate records and adherence to regulations.

The role requires basic office software proficiency, 1–2 years in retail/hospitality, and a strong willingness to learn about cannabinoids and product applications.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with local/state/company regulations.
• Background check and appropriate state badging required.
• Interest in cannabinoids, terpenes, and product application encouraged.
• Proficient with office equipment and software (Word, Excel, email).
• Knowledge of relevant cannabis laws and safety regulations preferred.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and education.
• Educate customers on cannabis products and usage as wellness items.
• Build rapport to promote repeat business.
• Maintain clean, organized workstation and front of store.
• Process online orders and ensure accurate METRC/BioTrack updates.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service and personalized consultations in a retail environment. You will guide customers and patients through product options, focusing on education and responsible cannabis use, while maintaining accurate records and adherence to regulations.

The role requires basic office software proficiency, 1–2 years in retail/hospitality, and a strong willingness to learn about cannabinoids and product applications.