Cannabis Store Leader: Customer Experience & Growth

Good-Day-Farm; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Good-Day-Farm is seeking a Lead to join our Missouri cannabis store leadership team. You will drive performance, foster an inclusive culture, and ensure exceptional customer experiences across touchpoints. The role blends hands-on leadership with operational know-how and a passion for cannabis education and service.

You will coach staff, manage daily operations, support promotions, and uphold compliance. Travel to multiple locations is possible to support business needs and store performance.

Qualifications

• Proven leadership and staff development abilities.
• Strong communication and organizational skills.
• Experience in inventory control and cash handling.
• Familiarity with cannabis POS systems and regulatory compliance.

Responsibilities

• Lead and participate in daily store operations and opening/closing duties.
• Coach and develop staff; set standards of success for all team members.
• Drive revenue and customer engagement through upselling and service excellence.
• Maintain accurate inventory, reconciliation, and vault organization.
• Ensure compliance with all cannabis regulations and company policies.
• Foster an inclusive, positive store culture and professional growth.

Skills

leadership

staff training

customer service

communication

inventory management

cash handling

POS systems

METRC

Dutchie

team motivation

Tools

Dutchie

METRC

Job description

Good-Day-Farm is seeking a Lead to join our Missouri cannabis store leadership team. You will drive performance, foster an inclusive culture, and ensure exceptional customer experiences across touchpoints. The role blends hands-on leadership with operational know-how and a passion for cannabis education and service.

You will coach staff, manage daily operations, support promotions, and uphold compliance. Travel to multiple locations is possible to support business needs and store performance.