Cannabis Store Leader: Elevate Customer Experience

Good Day Farm; Eagleville (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Good Day Farm in Missouri is seeking a Lead to join our store management team. This role drives performance, fosters an inclusive culture, and ensures exceptional customer experiences at every touchpoint.

You will lead hands-on operations, coach staff, manage day-to-day store activities, and uphold compliance with cannabis regulations while building lasting relationships with customers and the community. If you are a collaborative leader with a passion for education and service, this is your

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.

Responsibilities

• Assists in training and development of staff and motivates team.
• Leads staff coaching and sets standards of success.
• Manages day-to-day leadership functions and store maintenance.
• Promotes team morale, inclusion, and professional growth.
• Builds relationships with customers and champions customer service.
• Oversees inventory processes and reconciliation.
• Handles cash management and nightly deposits.
• Supports visuals merchandising and customer loyalty initiatives.

Skills

Leadership

Customer service

Cannabis knowledge

Communication

Microsoft Office

POS systems

Travel readiness

Tools

Dutchie POS

METRC

Job description

Good Day Farm in Missouri is seeking a Lead to join our store management team. This role drives performance, fosters an inclusive culture, and ensures exceptional customer experiences at every touchpoint.

You will lead hands-on operations, coach staff, manage day-to-day store activities, and uphold compliance with cannabis regulations while building lasting relationships with customers and the community. If you are a collaborative leader with a passion for education and service, this is your