Cannabis Store Leader: Customer Experience & Operations

Good-Day-Farm; Sedalia (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Good-Day-Farm in Missouri seeks a Lead to join the management team, driving performance and fostering an inclusive store culture with a focus on exceptional customer experiences at every touchpoint.

The role blends hands-on leadership, strong work ethic, operational know-how, and a passion for cannabis education and outstanding customer service.

You will train staff, manage daily activities, oversee inventory and cash procedures, and promote compliance with state regulations.

Qualifications

• Experience leading a retail team in a cannabis environment.
• Strong knowledge of cannabis products, strains, and regulations.
• Excellent communication and organizational skills.
• Willingness to travel to multiple locations per week.
• Proficiency with Windows/Microsoft Office and POS software.

Responsibilities

• Lead and coach staff, set daily goals, and model company standards.
• Open/close store, manage cash, and handle deposits.
• Maintain inventory accuracy, vault organization, and order fulfillment.
• Promote customer service, product knowledge, and loyalty initiatives.
• Foster inclusive culture and participate in store events.
• Ensure compliance with cannabis regulations and training.

Skills

Leadership

Communication

Organizational skills

Cash handling

Customer service

Microsoft Office

Tools

Dutchie

METRC

POS systems

Job description

Good-Day-Farm in Missouri seeks a Lead to join the management team, driving performance and fostering an inclusive store culture with a focus on exceptional customer experiences at every touchpoint.

The role blends hands-on leadership, strong work ethic, operational know-how, and a passion for cannabis education and outstanding customer service.

You will train staff, manage daily activities, oversee inventory and cash procedures, and promote compliance with state regulations.