Cannabis Store Lead — Team Builder & Customer Champion

Capitol Wellness Solutions; Baton Rouge (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Capitol Wellness Solutions in Baton Rouge seeks a Lead to drive performance on the store management team, foster an inclusive culture, and ensure exceptional customer experiences at every touchpoint.

This hands-on role blends leadership with operational know-how and a passion for cannabis education and service, including coaching staff, managing inventory, cash procedures, and ensuring compliance across daily tasks.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong leadership and staff development capabilities.
• Excellent communication and customer service skills.

Responsibilities

• Lead daily operations and open/close procedures.
• Train and coach staff to achieve goals and maintain culture.
• Oversee customer experience and promotions.
• Manage inventory, cash handling, and compliance.

Skills

Cannabis knowledge

Leadership

Customer service

Communication

Team training

Cash handling

Tools

POS systems

Dutchie

METRC

Job description

Capitol Wellness Solutions in Baton Rouge seeks a Lead to drive performance on the store management team, foster an inclusive culture, and ensure exceptional customer experiences at every touchpoint.

This hands-on role blends leadership with operational know-how and a passion for cannabis education and service, including coaching staff, managing inventory, cash procedures, and ensuring compliance across daily tasks.