Cannabis Retail Team Lead

Renew Cannabis Co.; Metairie (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Renew Cannabis Co. in Metairie, LA seeks a Lead to drive performance, foster an inclusive store culture, and ensure exceptional customer experiences every touchpoint.

This leadership role requires hands-on management, inventory oversight, cash controls, staff coaching, and a passion for cannabis education to empower the team and build loyalty. Occasional travel to other locations may be required.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Positive attitude and flexibility.
• Microsoft Suite experience.
• Familiarity with POS systems, Dutchie, METRC, or other cannabis‑specific software preferred.
• Strong cash counting skills.
• Strong organizational skills.

Responsibilities

• Leads and assists in daily store opening and closing duties such as cash management procedures, inventory reconciliation, and all processes related to operating the day‑to‑day business.
• Assists and participates in training from the leadership team on all day‑to‑day business functions.
• Assists in preparing all in store cash flow: till setting, cash handling, and cash depositing
• Works with the management team to ensure adequate upkeep of the store.
• Supports maintenance needs for the facility by actively communicating needs and fixes to the management team.
• Leads and assists in creating a culture of compliance through adherence to all compliance requirements.
• Assists in all inventory processes: daily cycle count, intake, invoice management, organization, selling, and staff training and development.
• Prioritizes shelf stocking and keeping online menus accurate at all times by collecting necessary information from the management team.
• Assists in customer order fulfillment by ensuring order accuracy and timeliness.
• Assists in inventory organization, destruction, and be knowledgeable on all inventory compliance processes.
• Assists in all in‑store Visual Merchandising of products on the sales floor, as well as lead training and expectations of the customer journey as it relates to Visual Merchandising.
• Increases knowledge and awareness of all sales and promotions and leads by example in communicating with customers.
• Leads and promotes customer Loyalty sign up.
• Leads and assists in all customer experience initiatives that build value and loyalty.
• Builds meaningful relationships with customers to ensure loyalty and repeat business.

Skills

Leadership

Staff training

Customer service

Cash handling

POS systems

Communication

Organizational skills

Microsoft Office

Travel to multiple locations

Tools

POS systems

Dutchie

METRC

Job description

Renew Cannabis Co. in Metairie, LA seeks a Lead to drive performance, foster an inclusive store culture, and ensure exceptional customer experiences every touchpoint.

This leadership role requires hands-on management, inventory oversight, cash controls, staff coaching, and a passion for cannabis education to empower the team and build loyalty. Occasional travel to other locations may be required.