Cannabis Retail Wellness Specialist

Green Thumb Industries (GTI); Quincy (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Personal Care Specialist for its Illinois location. The role centers on one-on-one engagement with customers, educating them on GTI products, methods of consumption, and safety.

You will tailor recommendations to each patient or customer and help maintain compliance with cannabis regulations in a busy retail setting. The position emphasizes friendly, upbeat service, hands-on product mastery, and collaboration with management to ensure smooth store

Qualifications

• At least one year of customer service experience.
• Preference for candidates with specialty, customer-facing retail experience.
• Must be 21 years or older.
• Ability to work varying shifts including mornings, days, nights, weekends.

Responsibilities

• Engage with and assist patients/customers in a customer-facing retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend a safe and effective regimen based on individual needs.
• Maintain a positive, patient-focused store environment.
• Ensure orders are accurate on delivery and paperwork is complete.

Skills

Customer service

Retail sales

Product knowledge

Communication

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a Personal Care Specialist for its Illinois location. The role centers on one-on-one engagement with customers, educating them on GTI products, methods of consumption, and safety.

You will tailor recommendations to each patient or customer and help maintain compliance with cannabis regulations in a busy retail setting. The position emphasizes friendly, upbeat service, hands-on product mastery, and collaboration with management to ensure smooth store