Cannabis Dispensary Wellness Advisor

Green Thumb Industries (GTI); Effingham (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Retail Personal Care Specialist to engage directly with patients and customers in our Effingham, IL dispensary. You will guide product selection, discuss consumption methods and safety, and maintain up-to-date knowledge of GTI products and regulations.

The role emphasizes friendly, professional service in a busy retail setting, with responsibilities spanning customer interactions, order verification, and collaboration with management to ensure compliant

Qualifications

• At least one year of customer service experience, priority for retail experience in consumer-facing roles.
• Willingness to work varying shifts including mornings, days, nights, and weekends.

Responsibilities

• Engage with and assist patients/customers in a customer-facing retail environment.
• Educate customers on products, consumption methods, and safety as part of patient interaction.
• Recommend a safe and effective regimen based on individual needs and maintain product knowledge.
• Support a positive, patient/customer-oriented store environment.
• Verify order deliveries for accuracy and assist in daily store operations to ensure compliance.

Skills

Customer service

Product knowledge

Communication

HIPAA compliance

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a Retail Personal Care Specialist to engage directly with patients and customers in our Effingham, IL dispensary. You will guide product selection, discuss consumption methods and safety, and maintain up-to-date knowledge of GTI products and regulations.

The role emphasizes friendly, professional service in a busy retail setting, with responsibilities spanning customer interactions, order verification, and collaboration with management to ensure compliant