Cannabis Retail Wellness Advisor

Green Thumb Industries (GTI)

Whitehall (OH)

On-site

USD 18,000 - 26,000

Full time

5 days ago

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Job summary

Green Thumb Industries is hiring for RISE Personal Care Specialists to engage one-on-one with patients and customers in our retail dispensary. You will guide product selection, explain methods of consumption, and ensure safe, responsible use while building trust and delivering excellent service.

The role requires strong customer service, the ability to learn GTI product lines, operate POS systems, and uphold state cannabis regulations.

Qualifications

Minimum one year of customer service experience in retail.
Ability to work varying shifts including mornings, days, nights, and weekends.
Must be 21+ and pass background checks for cannabis employment.
Valid driver’s license or state ID required.
Must comply with all cannabis regulations.

Responsibilities

Engage with and assist patients and/or customers in a customer-facing, intimate retail environment.
Educate patients/customers on products, methods of consumption, and safety as part of patient interaction.
Recommend safe and effective regimens based on knowledge of products and consumption methods.
Promote a positive, patient and/or customer-oriented store environment.
Assist in verifying order deliveries for accuracy.
Provide support to ensure store operations run smoothly and in compliance with regulations.
Maintain adherence to local and state cannabis regulations and proper store presence.
Keep hard copy files as required and follow security measures.