Cannabis Wellness Concierge

Green Thumb Industries (GTI); York (York County); On-site; USD 32,000 - 52,000; Full time

Job summary

Green Thumb Industries (GTI) is hiring a RISE Personal Care Specialist to engage with patients and customers in our York dispensary. You’ll educate on products, assist with selecting safe regimens, and ensure a welcoming, compliant store environment.

You’ll work in a fast-paced retail setting, handle checkouts, stock shelves, and uphold safety and regulatory standards. The role emphasizes exceptional service, product knowledge, and teamwork to support GTI’s mission of wellness through cannabis.

Qualifications

• Minimum one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Ability to work a schedule that includes mornings, days, nights, and weekends to meet business needs.
• Reliable attendance with the ability to pass background checks and cannabis employment requirements.
• Must be 21 years or older and possess a valid driver’s license or state ID.

Responsibilities

• Engage with and assist patients/customers in a retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens and stay up-to-date on product knowledge.
• Maintain a positive, customer-focused store atmosphere and assist the management team.

Skills

Customer service

POS systems

HIPAA compliance

Communication skills

Tools

POS terminals

Job description

Green Thumb Industries (GTI) is hiring a RISE Personal Care Specialist to engage with patients and customers in our York dispensary. You’ll educate on products, assist with selecting safe regimens, and ensure a welcoming, compliant store environment.

You’ll work in a fast-paced retail setting, handle checkouts, stock shelves, and uphold safety and regulatory standards. The role emphasizes exceptional service, product knowledge, and teamwork to support GTI’s mission of wellness through cannabis.