Cannabis Wellness Concierge (Retail)

Green Thumb Industries (GTI)

4 days ago

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Green Thumb Industries (GTI) is seeking a friendly RISE Personal Care Specialist to engage customers in our Willmar dispensary.

You will educate patients on products, assist with selections, and ensure safe, compliant consumption methods while delivering excellent service.

This role values reliability, integrity, and teamwork in a fast-paced retail environment dedicated to wellness and community.

At least one year of customer service experience.
Must be 21 years or older.
Must pass all required background checks including state cannabis employment requirements.
Possess valid driver’s license or state ID.
Prior cannabis experience not required.

Engage with patients and customers in a customer-facing, intimate retail environment.
Educate customers on products, methods of consumption, and safety as part of patient interaction.
Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs.
Promote a work environment that is positive, communicative, patient and/or customer-oriented.
Assist in verifying order deliveries for accuracy.
Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations.
Ensure local and state cannabis regulations are properly enforced and upheld.
Ensure sales floor is properly stocked and presence of the store is well maintained and compliant.
Maintenance of hard copy files as required.
Follow security measures and safety compliance procedures.