Cannabis Retail Wellness Advisor

greenthumbindustries

Philadelphia (Philadelphia County)

On-site

USD 32,000 - 42,000

Full time

5 days ago
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Job summary

Green Thumb Industries is seeking a friendly Personal Care Specialist to guide patients and customers through our cannabis dispensary experience. You will educate on products, ensure safety and compliance, assist with orders, and maintain a welcoming, well-stocked store that reflects GTI's standards.

You will engage with customers, uphold regulatory requirements, and support daily store operations while maintaining professionalism and a positive environment.

Qualifications

  • At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
  • Meet scheduling and availability requirements (mornings, days, nights, weekends) to meet business needs.
  • Must have reliable attendance.
  • Must be 21 years or older.
  • Must pass background checks including state cannabis employment requirements.
  • Possess valid driver's license or state ID.
  • Must be compliant with all legal or company regulations for working in the cannabis industry.
  • Prior cannabis experience not required.

Responsibilities

  • Engage with customers in a customer-facing, intimate retail environment.
  • Educate on products, methods of consumption, and safety as part of patient interaction.
  • Recommend a safe and effective regimen tailored to each customer’s needs.
  • Promote a positive, patient- and customer-oriented work environment.
  • Assist in verifying order deliveries for accuracy.
  • Support management to ensure smooth, compliant store operations.
  • Ensure local/state cannabis regulations are upheld and store is compliant.
  • Maintain stock levels and store presentation.
  • Follow security and safety procedures.
  • Complete duties at assigned workstations as scheduled (Front of House / Back of House).

Skills

Customer service
Retail experience
Communication
POS experience
Professionalism

Job description

Green Thumb Industries is seeking a friendly Personal Care Specialist to guide patients and customers through our cannabis dispensary experience. You will educate on products, ensure safety and compliance, assist with orders, and maintain a welcoming, well-stocked store that reflects GTI's standards.

You will engage with customers, uphold regulatory requirements, and support daily store operations while maintaining professionalism and a positive environment.

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