Cannabis Dispensary Wellness Advisor

Green Thumb; Silver Spring (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb is seeking a Personal Care Specialist to engage customers in a retail cannabis environment, educate on products and safe consumption methods, and help ensure compliant store operations.

The role requires at least one year of customer service, flexibility with shifts, and the ability to pass background checks. Training on GTI products and HIPAA-compliant customer service is provided where applicable.

Qualifications

• At least one year of customer service experience; retail experience preferred.
• Willingness to work a schedule including mornings, days, nights, and weekends.
• Must pass all required background checks and be 21 years or older.

Responsibilities

• Engage with patients/customers in a retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens and stay up-to-date on product knowledge.
• Assist management to ensure store operations comply with regulations.
• Verify order deliveries for accuracy.
• Maintain store appearance and stock; support curbside or in-store operations.
• Follow security and safety procedures.
• Handle front-of-house and back-of-house duties as assigned.

Skills

Customer service

POS systems

Communication

HIPAA compliance

Attention to detail

Teamwork

Tools

POS software

Inventory management software

Job description

Green Thumb is seeking a Personal Care Specialist to engage customers in a retail cannabis environment, educate on products and safe consumption methods, and help ensure compliant store operations.

The role requires at least one year of customer service, flexibility with shifts, and the ability to pass background checks. Training on GTI products and HIPAA-compliant customer service is provided where applicable.