Cannabis Retail Store Leader — Growth & Ops

Renew Cannabis Co.; Silver Spring (MD); Hybrid; USD 63.000 - 77.000; Vollzeit

Zusammenfassung

PharmaCann, Inc. is seeking an Assistant General Manager to lead a single Maryland store in a customer-centric, results-driven environment. You will oversee Front of House and Back of House, drive top-line sales growth, and develop a high-performing team focused on service, product knowledge, and loyalty.

This role emphasizes profitability, compliance, and talent development, with responsibility for P&L and successful store operations. Strong leadership and communication are required.

Qualifikationen

• Minimum 21 years of age.
• Bachelor’s degree in business or operations management or related field preferred.
• 3+ years managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
• 2+ years PharmaCann management experience will be considered
• Proven ability to achieve store selling goals and metrics

Aufgaben

• Meets or exceeds goals related to total store sales, profitability, and operational excellence.
• Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
• Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits.
• Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results.
• Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business.
• Creates and ensures a cohesive, respectful, professional, and high-integrity work environment.
• Recruits, interviews, hires and retains a diverse team of top talent.
• Utilizes candidate tracking system for open roles within the dispensary.
• Aligns the right people in the right roles.
• Trains, coaches, and develops all team members using company programs, tools, and resources.
• Provides performance feedback, manages employee disciplinary and separation matters.
• Creates an environment that inspires and encourages growth and engagement of associates.
• Models open communication and shares enterprise strategy with associates.
• Promotes teamwork by working with the management team and providing clear direction.
• Ensures compliance with PharmaCann policies, regulations, procedures, and standards.
• Uses scheduling tool to schedule the right associates at the right times to optimize customer experience and minimize loss.
• Partners with FOH and BOH Managers on onsite security scheduling needs.
• Protects assets by ensuring store standards, safety, inventory control, and loss prevention.
• Coaches performance and addresses policy violations in partnership with GM and HRBP.
• Supports continuous improvement by implementing company programs.
• May perform other duties including call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising.
• Projects a positive image of the organization to employees, customers, industry, and community.

Kenntnisse

Store leadership

Customer service

Sales training

Leadership development

People management

Communication

Ausbildung

Bachelor’s degree in business or operations management

Tools

Excel

Word

Outlook

Jobbeschreibung

PharmaCann, Inc. is seeking an Assistant General Manager to lead a single Maryland store in a customer-centric, results-driven environment. You will oversee Front of House and Back of House, drive top-line sales growth, and develop a high-performing team focused on service, product knowledge, and loyalty.

This role emphasizes profitability, compliance, and talent development, with responsibility for P&L and successful store operations. Strong leadership and communication are required.