Cannabis Retail General Manager: Growth & Ops Leader

Renew Cannabis Co.; Aurora (IL); On-site; USD 65,000 - 80,000; Full time

Job summary

PharmaCann, Inc. is seeking a General Manager to lead a single retail store, overseeing a team of dispensary managers with DOR responsibilities. The role focuses on hospitality, product presentation, and operations while driving profitable topline growth and maintaining full P&L responsibility.

The GM will recruit, screen, and develop talent, ensuring exceptional customer service and adherence to company policies. Strong leadership, sales, and operational excellence are required.

Qualifications

• 5+ years managerial experience in a retail-based industry with a customer-centric approach
• 1+ year PharmaCann Management experience will be considered
• 2+ years Dispensary Management experience will be considered
• Demonstrated ability to achieve selling goals and metrics
• Proven ability to drive sales results, analyze selling reports, identify trends and react to business needs
• Comfortable making decisions and mediating conflict within a team
• Ability to manage multiple tasks and changing priorities
• Proficient in Windows-based software (Excel, Word, Outlook)
• Business acumen and communication proficiency

Responsibilities

• Meet or exceed goals related to total store sales and profitability
• Forecast and adjust payroll to maximize productivity and sales goals
• Build a team that delivers exceptional service and loyalty
• Review financial and operational reporting and store audits
• Identify underperforming metrics and develop improvement plans
• Oversee operations, compliance, and loss prevention
• Maintain positive image of the organization to employees and customers

Skills

Interpersonal skills

Talent development

Business acumen

Communication proficiency

Customer service skills

Education

Bachelor’s in business or operations management

Related field

Tools

Excel

Word

Outlook

Job description

PharmaCann, Inc. is seeking a General Manager to lead a single retail store, overseeing a team of dispensary managers with DOR responsibilities. The role focuses on hospitality, product presentation, and operations while driving profitable topline growth and maintaining full P&L responsibility.

The GM will recruit, screen, and develop talent, ensuring exceptional customer service and adherence to company policies. Strong leadership, sales, and operational excellence are required.