Cannabis Retail Specialist — Customer Experience Pro

Story Cannabis; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k retirement savings plan

Paid time off (PTO)

Job summary

Story Cannabis is seeking a Retail Associate in Cleveland, Ohio, passionate about providing exceptional customer service. The ideal candidate will greet customers, guide them through product selections, and ensure an enjoyable shopping experience by blending customer service skills with operational precision.

Responsibilities include handling transactions, maintaining a balanced cash drawer, and conducting inventory counts, while contributing to a positive team environment. A High School Diploma and customer service experience are preferred, with marijuana knowledge being a bonus.

Qualifications

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer service experience preferred.
• Must be over 21 years of age.

Responsibilities

• Greet customers with compassion and professionalism.
• Accurately enter customer information into the system.
• Provide exceptional customer service through elevated standards.

Skills

Customer service

Mathematics skills

Product knowledge

Education

High School Diploma or G.E.D equivalent

Job description

Story Cannabis is seeking a Retail Associate in Cleveland, Ohio, passionate about providing exceptional customer service. The ideal candidate will greet customers, guide them through product selections, and ensure an enjoyable shopping experience by blending customer service skills with operational precision.

Responsibilities include handling transactions, maintaining a balanced cash drawer, and conducting inventory counts, while contributing to a positive team environment. A High School Diploma and customer service experience are preferred, with marijuana knowledge being a bonus.