Cannabis Retail Specialist

JARS Cannabis; Caspian (MI); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Free Employee Assistance Program

Health, Dental & Vision Insurance

401(k) Plan

Paid Time Off

Employee Discount

Monthly Bonus Incentives

Internal Growth Opportunities

Holiday Pay

Bereavement Time Pay

Parental Leave

Job summary

JARS Cannabis seeks a highly motivated Retail Representative in Iron River, Michigan. You will work closely with store leadership to deliver exceptional customer care, knowledge of cannabis products, deals, and promotions to meet individual needs.

Successful candidates will complete JARS University training, ensuring familiarity with store policies, procedures, and company culture. This role offers full-time or part-time hours in a fast-paced retail dispensary environment.

Qualifications

• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment.
• Acquired knowledge of cannabis strains and applications.
• Cannabis industry and/or health industry experience highly desirable.

Responsibilities

• Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency.
• Utilize suggestive selling strategies and upsell customers on products and promotions.
• Accept constructive criticism and coaching from upper management.
• Assist with inventory tasks when needed.
• Work scheduled shifts and follow the company's attendance policy.
• Follow all safety and CRA rules and policies.
• Promote the perks of being a JARS customer, including the Loyalty Program, referrals, and more.
• Record transactions accurately in the POS system, use login credentials, and ensure the accuracy of the assigned cash drawer.
• Perform opening and closing duties as needed.
• Escalate customer issues to upper management when appropriate.
• Maintain a positive, caring attitude and treat customers and co-workers with respect.
• Maintain neatness, cleanliness, and organization of the sales floor.
• Fill in when short-staffed and be cross-trained.
• Follow and integrate JARS company policies and procedures in all on-the-job interactions.
• Listen and respond to customer and coworker needs and requests in a timely manner.
• Other duties as assigned by management.

Skills

Customer service

Retail experience

Communication skills

Team collaboration

Education

High school diploma or GED

Tools

POS system

Job description

JARS Cannabis seeks a highly motivated Retail Representative in Iron River, Michigan. You will work closely with store leadership to deliver exceptional customer care, knowledge of cannabis products, deals, and promotions to meet individual needs.

Successful candidates will complete JARS University training, ensuring familiarity with store policies, procedures, and company culture. This role offers full-time or part-time hours in a fast-paced retail dispensary environment.