Cannabis Retail Shift Lead: Customer Service & Compliance

Savvyherb; Brooksville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store staff, ensuring regulatory compliance and delivering exceptional customer experiences. You will oversee opening/closing, coaching, merchandising, and inventory management while maintaining brand standards.

The role requires a High School Diploma, prior management and cash handling experience, and strong English communication.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and confidentiality.
• Ability to communicate in English with customers and staff.

Responsibilities

• Open/close duties and supervise staff.
• Maintain brand standards and store processes.
• Ensure regulatory compliance with state regulations.
• Coach and develop team to meet service standards and objectives.
• Manage store inventory and customer issues.
• Interact professionally with partners and maintain confidentiality.

Skills

High School Diploma

Management experience

Cash handling

Customer service

English proficiency

Job description

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store staff, ensuring regulatory compliance and delivering exceptional customer experiences. You will oversee opening/closing, coaching, merchandising, and inventory management while maintaining brand standards.

The role requires a High School Diploma, prior management and cash handling experience, and strong English communication.