Shift Supervisor - Cannabis Retail | Flexible Hours

Trulieve; Crestview (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Trulieve, a Florida-based retailer, seeks a Shift Supervisor - FullTime to help the General Manager lead store staff, deliver exceptional customer experiences, and oversee daily store operations.

The role requires a high school diploma, prior management and cash-handling experience, and the ability to communicate in English with customers and team. Shift flexibility and adherence to safety rules are expected.

Qualifications

• High School Diploma required.
• Prior management experience preferred in retail or customer service.
• Must have prior cash handling experience.
• Strong interpersonal skills and confidentiality.
• Able to communicate in conversational English to work effectively with customers and team.
• Able to operate electronic equipment and understand safety procedures.
• Respectful and polite interaction with customers and team.

Responsibilities

• Open/close supervision and basic staff oversight.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations.
• Communicate and implement company SOPs to staff.
• Coach and develop the team to meet service objectives.
• Monitor and maintain store inventory.
• Handle patient issues and escalations.
• Maintain professional relationships with partners.
• Maintain confidentiality and compliance.
• Perform duties assigned by management.

Skills

High School Diploma

Prior management experience

Cash handling experience

Interpersonal skills

English communication

Operate electronic equipment

Customer service focus

Tools

POS systems

Scanner

Job description

Trulieve, a Florida-based retailer, seeks a Shift Supervisor - FullTime to help the General Manager lead store staff, deliver exceptional customer experiences, and oversee daily store operations.

The role requires a high school diploma, prior management and cash-handling experience, and the ability to communicate in English with customers and team. Shift flexibility and adherence to safety rules are expected.