Cannabis Retail: Sales & Operations Leader

EMBARC; San Bruno (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Professional development support

Referral program

Job summary

Embarc, a leading cannabis retailer in the California market, seeks a Sales and Operations Manager to lead customer experience, sales initiatives, and store operations at our San Bruno location. You will mentor the team, drive metrics, and ensure compliance with state regulations.

You will oversee inventory, merchandising, and community engagement while maintaining brand standards. This exempt, full-time role requires strong leadership in a fast-paced retail environment and a focus on

Qualifications

• Two years of management or supervisory experience in retail or operations.
• Experience with TreezPOS system.
• Experience with computerized inventory and compliance systems.

Responsibilities

• Lead front of house store team to create an exceptional experience for customers and employees, and to exceed sales goals.
• Engage with customers on the sales floor, answering questions and recommending products.
• Champion brand education and product knowledge training.
• Analyze sales metrics and employee performance to drive business results.
• Build customer retention using company loyalty programs.
• Lead the communication and execution of sales and marketing initiatives.
• Execute visual merchandising to uphold company standards.
• Lead community engagement, field marketing, and events.
• Manage customer reviews across all platforms.

Skills

Leadership

Customer experience

Organization

Retail systems

Compliance tools

Communication

Team motivation

Tools

TreezPOS

METRC

POS systems

Job description

Embarc, a leading cannabis retailer in the California market, seeks a Sales and Operations Manager to lead customer experience, sales initiatives, and store operations at our San Bruno location. You will mentor the team, drive metrics, and ensure compliance with state regulations.

You will oversee inventory, merchandising, and community engagement while maintaining brand standards. This exempt, full-time role requires strong leadership in a fast-paced retail environment and a focus on