Cannabis Retail Sales & Operations Leader

EMBARC; Tracy (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Employee Discounts

Professional Development

Referral Program

Job summary

Embarc is seeking an experienced, self-motivated Sales and Operations Lead for our cannabis dispensary in Tracy, CA. This is a full-time, non-exempt position focused on customer experience and sales while overseeing store operations and inventory.

You will lead the front-of-house team, drive sales, ensure compliance with state regulations, and participate in community engagement. The role requires leadership, organization, and the ability to lift up to 35 lbs.

Qualifications

• Lead the front-of-house team to create an exceptional experience for customers and employees while exceeding sales goals.
• Engage with customers on the sales floor by answering questions and recommending products.
• Champion brand education and product knowledge training.
• Drive selling behaviors to achieve sales metrics and employee performance goals.
• Build customer retention through company loyalty programs.
• Communicate and execute sales and marketing initiatives.
• Execute visual merchandising to uphold company standards.
• Participate in community engagement, field marketing, social media, and events.
• Partner with management to monitor and respond to customer reviews across platforms.

Responsibilities

• Supervise daily store operations to ensure efficiency and compliance.
• Oversee opening and closing procedures, cash handling, and merchandising.
• Support the implementation of company policies, legal regulations, and operational improvements.
• Address facilities issues to maintain an excellent customer experience.
• Safely lift and carry up to 35 lbs.
• Train and coach team members while fostering a culture of learning, development, and accountability.
• Serve as a key point of contact between store management and staff.
• Help build a culture aligned with the organization's core values.
• Utilize problem-solving skills to recommend improvements and elevate issues when needed.
• Champion change and operational improvements.

Skills

Leadership

Customer Experience

Organization

Team Leadership

Retail Systems

Tools

Treez POS

METRC

Job description

Embarc is seeking an experienced, self-motivated Sales and Operations Lead for our cannabis dispensary in Tracy, CA. This is a full-time, non-exempt position focused on customer experience and sales while overseeing store operations and inventory.

You will lead the front-of-house team, drive sales, ensure compliance with state regulations, and participate in community engagement. The role requires leadership, organization, and the ability to lift up to 35 lbs.